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Contact & FAQ
Send Us a Message
We typically reply within 24 hours. For urgent matters, email us directly at service@kayeekisses.com
Response Time
Within 24 hours, Monday–Friday
Frequently Asked Questions
How long does shipping take?
Orders are dispatched within 1–3 business days. Delivery typically takes 5–12 business days worldwide. You'll receive a tracking number once your order ships.
Is packaging really discreet?
Absolutely. All orders ship in plain, unmarked packaging with no brand name, product description, or anything that could hint at the contents. Billing also appears as a neutral company name.
What is your return policy?
We accept returns within 7 days of receipt for unopened items in original sealed packaging with tags attached. For hygiene reasons, opened items cannot be returned. Please contact us to initiate a return.
How do I choose the right size?
We recommend measuring your bust, waist, and hips and referring to our size guide. If you're between sizes, size up. Our garments use stretch fabric designed to fit close to the body.
Do you ship to my country?
Yes — we ship worldwide. If you have concerns about customs or import duties in your country, feel free to reach out before ordering.
Can I change or cancel my order?
Orders can be cancelled or modified within 12 hours of placement. After that, the order may have already been dispatched. Contact us immediately at service@kayeekisses.com.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex) via our secure payment processor. All transactions are SSL-encrypted.
My item arrived damaged — what do I do?
We're so sorry to hear that. Please email us at service@kayeekisses.com with your order number and a photo of the damage within 7 days. We'll make it right.